FAQ
How do I check the current status of my order(s)?
To view all orders and their status, click "My Account" and "My Orders". Click "TRACK" to see a specific order's status. After shipment, receive shipping details via email and SMS.
Having trouble logging in?
Choose "Forgot Your Password" to reset the password and enter your registered email. Enter the OTP received via email/SMS and create a new password. Clear browser cache if necessary.
How will the delivery be done?
Our packaging method guarantees no damage to items. We use plastic for waterproofing and bubble wrap for fragile items, ensuring their safety during transport.
Are your products are genuine?
We guarantee that our products are genuine in every way. Additionally, we perform a multi-point quality check on each product before sending it to you. That should be the last thing on your mind!
How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?
The SSL protocol is used to accept credit card information. This guarantees that the data is encrypted before transmission. All transactions are powered by scripts that can safely process credit card transactions.
When will I receive my refund?
Refunds are issued to your original payment method. We will refund you within 10-14 business days of receiving the returned purchase. Your bank may take 3-5 business days to process the refund.